Respite Case Coordinator

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Respite Admin Full Time Chico, Chico, CA, US

2 days ago Requisition

Salary Range: $24.00 To $28.00 Hourly

The Arc of Butte County is a nonprofit founded in 1962, dedicated to empowering individuals with intellectual and developmental disabilities (I/DD) to live, work, and thrive. Through programs including adult day services, respite care, supported employment, and independent living skills training, we champion inclusion, independence, and full participation in society. We're looking for compassionate team members who share our commitment to making a meaningful difference.

As Respite Case Coordinator, you will support families and care providers by managing client authorizations, coordinating appropriate worker matches, and ensuring services are delivered according to program standards. You will maintain consistent communication with families, monitor service quality, and resolve issues with a proactive, solutions-driven approach. As the program evolves, this position may also include conducting home visits to strengthen relationships with families and support service coordination.

This role is central to maintaining service integrity and strengthening long-term relationships with both clients and providers.

• Track and manage client authorizations
• Monitor service utilization and flag discrepancies
• Maintain organized records to support audit readiness

• Maintain regular contact with families
• Respond to questions, concerns, or service changes
• Support and conduct home visits as this responsibility is introduced in the future
• Document client updates and communication accurately

• Match clients with appropriate respite workers
• Support transition planning when a worker leaves
• Provide follow-up to ensure successful worker placement

• Monitor service satisfaction and performance
• Address issues involving families and providers
• Collaborate with supervisors to resolve complex cases
• Support continuous improvement of service delivery

• B.A. in a related field or 2–3 years of experience in the field of developmental disabilities (equivalent experience considered)
• Strong organizational, administrative, and communication skills
• Ability to manage client records and coordinate services accurately
• Solutions-driven, proactive approach to problem-solving
• Commitment to The Arc of Butte County's mission and values
• We encourage candidates to apply even if they do not meet every listed qualification, as transferable skills and lived experience are valued

• Valid driver's license preferred, as local travel and client home visits may become part of the position in the future

• Bachelor of Arts (B.A) in a related field or 2–3 years of experience in the field of developmental disabilities (equivalent experience considered)
• Strong organizational, administrative, and communication skills
• Ability to manage client records, service coordination, and home visits accurately
• Solutions-driven, proactive approach to problem-solving
• Commitment to The Arc of Butte County’s mission and values
• We encourage candidates to apply even if they do not meet every listed qualification, as transferable skills and lived experience are valued

• Health, dental, and vision insurance
• Company-paid basic life insurance
• 401(k) retirement plan with up to a 3% employer match
• Paid time off,…