Receptionist, Administrative​/Clerical

Seasonal Client Service Professional/Receptionist

$11.00/hr – $27.00/hr

At H&R Block we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We are committed to a high‑performing, connected culture where everyone feels like they belong. We continuously improve our business through Block Next, a multi‑year roadmap focused on innovation, client experience, and sustainable growth.

Helping others is what we do best—your day will involve building client relationships, inspiring confidence, and ensuring each client’s needs are met both in person and virtually.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients with a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients as requested
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan
• to checkout all available benefits (internal link)

H&R Block is committed to a connected culture built on trust, care, and collaboration. We’re recognized worldwide for our inclusive environment, and we celebrate diversity across all dimensions. As part of our team, you’ll thrive in an exceptional work environment and enjoy opportunities for growth and support.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions will depend on job‑related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive or short‑term plans, which could generate additional earnings. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage, participate in our retirement savings plan (401(k)), the Employee Assistance Program, (virtual) fitness center programs, the associate discount program, and are automatically enrolled in Business Travel Accident Insurance and the Associate Tax Prep benefit.

Not Applicable

Full‑time

Administrative

Retail