Outreach Assistant

Outreach Assistant at Serrato Corporation

Join the team to support outreach and admissions efforts, ensuring quality control and compliance with government and management directives.

Responsible for performing administrative and clerical duties, maintaining documentation, reports and statistics for the project, reviewing folders and forms for accuracy and completeness, ensuring Quality Control of all Outreach and Admissions applications, and other duties in compliance with government and management directives.

• Perform a variety of administrative/clerical duties, including dictation and transcription of correspondence, reports and other documents.
• Receive telephone calls and visitors; refer them to the appropriate individual if the OA/CTS manager is not available.
• Maintain calendar of events, schedules, appointments and take minutes of meetings.
• Coordinate meeting arrangements such as time, place, attendees and matters to be discussed.
• Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students. Prepare related reports.
• Maintain correspondence control log and coordinate preparation of special reports.
• Maintain central library of required documents, handbooks, directives, and center operation procedures; ensure distribution to designated staff.
• Act as liaison between the coordinator and staff, community contacts, and the customer.
• Receive, log, and review all applicant folders and placement forms for eligibility, completeness, and accuracy.
• Condense, summarize and prepare major operational data for review by the manager; develop, coordinate and operate systems required by the manager to plan and evaluate project performance.
• Maintain data processing system and communications system.
• Participate in outreach activities; maintain communications with and provide information to community groups, school counselors, military recruiters and other service agencies; recruit and screen a designated number of arrivals.
• Conduct job development activities with employers, military recruiters, job service offices and other employing organizations; gather job market information for placement of students; provide job counseling and job search and place a designated number of students during the career transition period; provide presentations and information to local employers that can assist in placement and job development.
• Perform other duties as assigned.

• Proficiency with advanced Microsoft Office applications including Word, PowerPoint, Outlook, and Excel.
• Computer literacy with basic computer functions, email, internet, and programs such as Adobe Acrobat.
• Knowledge of career development and counseling.
• High level of communication, interpersonal skills, and organizational skills.
• Extensive knowledge of standard office practices and procedures. Skill in operation of variety of office machines.
• Ability to work in a fast‑paced, deadline‑oriented situation.

One‑year secretarial experience required.

High school diploma or GED required. Associate’s in Business Degree preferred.

• Valid State Driver’s License.

• Paid Short Term / Long Term Disability and Basic Life Insurance.
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA).
• Paid Holidays.
• Paid Time Off.
• 401(k) retirement plan with company match.
• Tuition Reimbursement.
• Employee Assistance Counseling Service Programs Available.

• Serrato Corporation is an Equal Opportunity Employer.
• Serrato Corporation conducts background checks and drug screens.

Entry level

Full-time

Other

Education Administration Programs

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