Site Manager

Program Site Manager — Developmental Brain Injury Services

Location: Chicopee, MA

Pay Rate: $19.57-$22.53 per hour (see details below)

Service Net is seeking a compassionate and dedicated leader to oversee a residential program for individuals with developmental disabilities or brain injuries
. This role is more than just a job—it’s an opportunity to make a meaningful impact in the lives of others by helping them achieve personal goals, build connections, and find fulfillment.

• Make a Difference – Support individuals in living more independent and joyful lives.
• Lead with Purpose – Supervise and collaborate with a team to provide high-quality care.
• Grow Your Career – Gain valuable leadership experience and professional development.

• Support and Empower Residents – Assist with daily routines, recreational activities, and goal-setting while fostering a warm and inclusive environment.
• Ensure Safety and Well-being – Administer medications (MAP training available), provide transportation to appointments and activities, and uphold health and safety protocols.
• Lead and Collaborate – Supervise, train, and support staff while working closely with the Program Director to ensure smooth operations.
• Stay Organized – Manage staff schedules, track important resident information, and complete necessary documentation.

• Experience supporting individuals with developmental disabilities or brain injuries
  .
• A valid driver’s license (held for at least six months) with a clean driving record.
• Basic computer skills for documentation and scheduling.
• Physical ability to assist residents as needed.
• Bonus: Training in MAP, PABC, or First Aid is a plus.

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
• Generous PTO (time-off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long-term disability insurance.
• 403(b) retirement plan.
• Tuition remission for eligible classes.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.
• And much more

$21.57-$22.53

• $19.57-$20.53/hr base +$2.00 differential when MAP Certified

Service Net is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

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Service Net is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.