Certified Medical Assistant

Certified Medical Assistant

Join Bay Mark Health Services as a Certified Medical Assistant. Full‑time position focusing on compassionate patient care in a substance use disorder treatment setting.

Location:

Holyoke, MA

Health Care Resource Centers is looking for an organized and compassionate Certified Medical Assistant to greet patients, schedule appointments, and gather personal information. The Medical Assistant will take vital signs, assist practitioners with treatment, and collect lab samples.

• Schedules intake appointments, records and verifies patient information, and prepares medical records for new and returning patients
• Check in patients, escort them to and from waiting room, interview patients, measure vital signs, and record information into electronic charts
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes as needed
• Obtain blood specimens and collect non‑blood specimens such as urine and sputum for laboratory testing
• Prepare treatment rooms for examination of patients and disinfect rooms, equipment, and supplies using germicides
• Act as receptionist, perform secretarial duties, and prepare and maintain reports and records
• Manage triage, phone contacts, and fax messages
• File lab results into appropriate binders and distribute lab results to counselors
• Attend weekly staff meetings and in‑service training
• Perform other duties as assigned

• High School Diploma or GED
• Minimum age requirement of 18
• Certified or registered Medical Assistant
• Phlebotomy required
• Possess CPR/BCLS certification
• Familiar with State Regulations, DEA regulations, and TJC and / or CARF Accreditation
• Excellent written and verbal skills; working knowledge of MS Office and patient management software
• Ability to establish a positive rapport with patients; demonstrate a non‑judgmental and accepting attitude toward the Substance Use Disorder population
• 1–2 years’ prior healthcare experience in a similar field and environment preferred
• Satisfactory drug screen and criminal background check

Salary ranges from $22.72 to $25.00 an hour.

Compensation will be based on experience, education, specialty, and training.

• 401(k) match
• Medical, Dental, Vision Insurance
• Voluntary Worksite Benefits (Accidental Injury)
• Company‑paid Short & Long Term Disability
• Company‑paid Basic Life Insurance
• Paid Time Off
• Bereavement Leave
• Flexible Sick Time
• Employee Referral Program
• Bay Mark Perks Program
• Jury Duty & Witness Duty Leave
• Bay Mark University Learning

Health Care Resource Centers is a progressive substance abuse treatment organization committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long‑term recovery and an improved quality of life.

Health Care Resource Centers is committed to Equal Employment Opportunity (EEO) and compliance with all Federal, State, and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.