Overnight Stocking Coach

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Position Summary:

(details omitted)

$65,000.00/yr - $80,000.00/yr

• Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback.
• Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising and company direction.
• Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams.
• Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model.
• Manages and supports customer service initiatives for store and community outreach programs, ensuring customer needs, complaints and issues are successfully resolved.
• Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high‑quality customer experience.
• Drives the financial performance and sales of the designated store area by reviewing and evaluating PL/Profit‑Loss statements, managing and assisting in budgeting, forecasting and controlling expenses.
• Ensures effective merchandise presentation, seasonal transitions, inventory flow and operational processes, and develops and implements action plans to mitigate shrink and achieve sales and profit goals.
• Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, and providing recognition.
• Supports company mission values and standards of ethics and integrity by implementing related action plans and providing guidance on applying these in executing business processes.
• Builds high‑performing teams that embrace differences, create a culture of belonging, and provide opportunities for all associates to thrive and perform.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others’ contributions and accomplishments.
• Serves customers and members, delivers results while putting the customer first, uses data insights to balance short‑ and long‑term priorities, and considers the impact on associates, shareholders, suppliers and communities.

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• Successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training (for facilities that sell firearms).
• Current state‑issued Certificate of Eligibility (for facilities that sell only ammunition and have state‑specific requirements).
• Completion of all job‑required trainings and assessments (e.g., Academy trainings, Open Door trainings).

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing responsibilities.

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits: health (medical, vision, dental), financial (401(k), stock purchase, life insurance), paid time off (PTO, sick leave, parental leave, family care leave, bereavement, jury duty, voting), disability (short‑ and long‑term), company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.

Live Better U is a Walmart‑paid education benefit program covering tuition, books, and fees for full‑time and part‑time associates. Eligibility requirements apply, and benefits may change based on job classification and length of employment.

Mid‑Senior level

Part‑time

Sales and Business Development

Industries:
Retail

Primary

Location:

591 Memorial Dr, Chicopee, MA , United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.