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Lead Field Technician

Job in Chicopee, Hampden County, Massachusetts, 01021, USA
Listing for: Gateway Fiber, LLC
Full Time position
Listed on 2026-10-18
Job specializations:
  • Trades / Skilled Labor
    Field/Service Technician, Installation Technician, General Labor
Salary/Wage Range or Industry Benchmark: 30 - 35 USD Hourly USD 30.00 35.00 HOUR
Job Description & How to Apply Below

Job Details:

Job Location:

Massachusetts Location - Chicopee, MA 01022, Salary Range: $30.00 - $35.00 Hourly, At Gateway Fiber, we connect people to Internet and Phone service in-town and rural with fixed wireless and fiber technologies. Gateway Fiber is looking for individuals with excellent customer service skills paired with technical ability. As a Field Technician you will play a vital role in the continued stability and growth of our organization.

KEY RESPONSIBILITIES
  • Dispatch from your home daily and work in your geographical area.
  • Perform installation and service of wireless internet at customer locations.
  • Maintain inventory of necessary materials and tools for company vehicles.
  • Recognize, practice, and ensure safety rules and procedures.
  • Keep company vehicle clean and maintained.
  • Hand out marketing material, and willingly promote Gateway
  • Excellent verbal communications and customer service skills
  • Possess basic computer skills and be willing to learn new technologies
  • Ability to work in a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.
  • Must demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.
  • Must be professional in dress, speech, and manner.
BENEFITS
  • Competitive Pay
  • Company Vehicle
  • Company Laptop
  • Company Cell Phone
  • Company Attire
  • Health, Dental, & Vision Insurance
  • Voluntary 401k with Company Match
  • Holiday Pay
  • Vacation Pay
  • Free Gateway Internet and Home Phone (where available)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance
QUALIFICATIONS
  • Network skills are a plus, but not required, Gateway will train the right candidate.
  • Valid driver’s license and clean driving record
  • Possess basic computer skills
  • Must live in the area you will be servicing/assigned to
  • Ability to lift and carry up to 60 pounds
  • Ability to climb ladders and work at heights.
EXPERIENCE
  • Cable or Satellite Installation: 1 year (Preferred)
SCHEDULE
  • Monday to Friday
LICENSE/CERTIFICATION
  • Driver's License (Required)
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