Deposit Services Specialist - Wire Operations

# Deposit Services Specialist
- Wire Operations Chillicothe Branch
- Chillicothe, MO 64601## Overview Position Type Full Time## Description
** PRIMARY PURPOSE OF JOB
** The Deposit Service Specialist is responsible for performing a wide range of deposit operations duties with a focus on accuracy, compliance, and service excellence. This position ensures timely and precise processing of deposit-related transactions, supports internal and external customers with professionalism, and contributes to ongoing process improvement and risk mitigation across the department.

The Specialist works collaboratively with team members and other departments to maintain efficient and compliant operations that protect the Bank and its customers from potential risks, errors, and fraud.
** EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS
*** Southern Bank team members exhibit Southern Bank’s values, which can be remembered with the acronym
** FIRSTS**. We teach our team members about our “values in action,” which give further examples of how we can live out Southern Bank’s values.
+ We act as a
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* *** AMILY** – We know we’re not a related family, but we really care about people, both personally and professionally. We like knowing that our skills, our time, and our efforts contribute to the overall success of those we spend time with every day.  + We move with
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* *** NNOVATION** – We push for better ways to solve problems. We are not afraid of a challenge; we’re driven to develop new ideas and solutions using creativity and experience. We are committed to leading, devising new solutions for all kinds of obstacles.  + We are
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* *** OOTED** – We’re from here. These communities are our homes, and we are deeply invested in making our hometowns the best that they can be. We are firmly committed to success in the places where we’ve known people our whole lives.  + We prioritize
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* *** ERVICE** – We put others above ourselves. We make intentional decisions and take action to benefit others, be it in our daily work with our customers and fellow team members, or in volunteering our time, money, and energy in our communities.  + We build
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* *** RUST** – We strive to be reliable and trustworthy, honest and transparent. We are dedicated to doing what’s best for our team members, our customers, and our communities, and they can be confident that we are who we say we are.  + We are a source of
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* *** TRENGTH** – We have a capacity and resilience that has come through years of experience and growth. We are able to support those who count on us, and those who need us can rely on us.
* Ensures the confidentiality of customer non-public personal information and secures information systems to comply with bank regulations.
** ESSENTIAL FUNCTIONS AND PERFORMANCE
**** Work Standards**
* ** Transaction Processing:
** Process deposit-related transactions including ACH, wire transfers, bill payments, mobile deposits, and recurring transactions with accuracy and timeliness. Reconcile daily activity, minimize exceptions, and identify irregularities or potentially fraudulent behavior. Build and maintain detailed documentation for fraud investigations and exception cases.
* ** Compliance:
** Adhere to all applicable regulatory and internal policy requirements, including NACHA, Regulation E, Regulation CC, and BSA. Stay informed of regulatory changes and ensure daily practices reflect current standards. Proactively identify operational risks, escalate anomalies, and maintain auditable records to support compliance and internal control objectives.
* ** Continuous Improvement:
** Support efforts to enhance processes, reduce errors, and improve efficiency. Offer constructive feedback to leadership on process gaps, automation…