Patient Care Coordinator/Engager
Listed on 2026-01-01
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Healthcare
Healthcare / Medical Sales
Join to apply for the Patient Care Coordinator/ Engager role at Lucid Hearing
Job Description“Helping People Hear Better” – Lucid Hearing is a leading innovator in assistive listening and hearing solutions, producing state‑of‑the‑art hearing aids, testing equipment, and operating a vast network of locations within large retail chains. We are a fast‑growing business in an expanding industry and are constantly searching for passionate people to join our amazing organization.
Club: Sam’s Club in Chillicothe, OH
Hours: Full time – Tuesday‑Saturday 9 am‑6 pm
Pay: $18+/hr
Responsibilities- Share our passion of giving the gift of hearing by locating people who need hearing help
- Direct members to our hearing aid center inside the store
- Interact with patients to set them up for hearing tests and hearing aid purchases
- Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
- Make 30‑50 outbound calls daily
- Promote all Lucid Hearing products to members with whom you engage
- Educate members on all products (non‑hearing aid and hearing aid) when interacting with them
- Assist providers when necessary, calling past‑tested members, scheduling medical referrals, etc.
- Medical, Dental, Vision, & Supplemental Insurance Benefits
- Company‑Paid Life Insurance
- Paid Time Off and Company‑Paid Holidays
- 401(k) Plan and Employer Matching
- Continual Professional Development
- Career Growth Opportunities to Become a Leader
- Associate Product Discounts
- Willingness to learn and grow within our organization
- Sales experience preferred
- Stellar communication skills
- Business development savvy
- Appointment scheduling experience preferred
- A passion for educating patients with hearing loss
- Must be highly energetic and outgoing (a real people person)
- Be comfortable standing multiple hours
We are an Equal Employment Opportunity Employer.
Seniority level: Associate
Employment type: Full‑time
Job function: Medical Equipment Manufacturing
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