Medical Office Assistant/Receptionist - Primary Care & Community Health Job Chilliwack area,BC Canada,Administrative/Clerical

Position: Medical Office Assistant/Receptionist - Primary Care & Community Health )

Salary
The salary range for this position is CAD $27.26 - $29.16 / hour

Job Summary

Come work with us!

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including earning four weeks of vacation in your first year, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Detailed

Overview

Under the general supervision of the primary care clinicians, this position provides administrative day-to-day support to the assigned primary health care services in an interdisciplinary, outreach or clinic setting. Performs duties such as front desk reception interacting directly with clients who have highly complex medical and social needs, registering new clients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, specimen processing, ordering supplies and maintaining stocks, maintaining database(s) including billing procedures and maintenance of electronic client load, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment.

Responsibilities

Provides reception services by performing duties such as operating a multi-line switchboard or phone, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing general clinic information, receiving visitors, and determining whether an emergent situation exists and referring to appropriate areas.

Receives and registers clients, books appointments, follows up on/processes physician/nurse practitioner orders regarding referrals and diagnostic tests, contacts other clinics/departments/hospitals to obtain information and make arrangements as required and telephones and/or transmits test results and other medical information to clients, physicians and others according to established procedures.

Types material such as correspondence, reports and documents utilizing various word processing software and computerized systems by performing functions such as inputting client information, maintaining registers, and typing from handwritten draft or general instruction and transcribing from dicta phone. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family.

Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports.

Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing.

Processes incoming and outgoing mail, faxes, reports/records, and internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup as required. Signs for receipt of packages and shipments.

Processes physician/nurse practitioner billings as required by entering and updating records using computerized system, calculating billing totals and following up on related discrepancies. Refers complex problems as required.

Monitors levels of medical and pharmaceutical equipment and supplies and orders as necessary. Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel.

Cleans medical equipment and instruments in accordance with established procedures and provides support to physician/nurse practitioner by setting up, dismantling and maintaining exam rooms. Cleans and organizes supply areas.

Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes.

Operates office…

Medical Office Assistant​/Receptionist - Primary Care & Community Health

Medical Office Assistant/Receptionist - Primary Care & Community Health