Service Advisor Volkswagen

Elevate customer experiences as a Service Advisor at Chilliwack Volkswagen. Join a dynamic team dedicated to exceptional service and innovation within the Auto Canada network.

As a key member of our team, you will bring your expertise in customer service and automotive knowledge to create satisfying experiences for clients seeking vehicle maintenance and repairs.

Your role will involve welcoming customers, generating repair estimates, and facilitating smooth connections with technicians. With over 2 years of dealership experience, you'll play an integral part in our fast-paced environment.

Key Responsibilities:

• Estimate repair costs and time needed for services

• Greet customers and discuss vehicle needs

• Answer inquiries in person and by phone

• Prepare detailed repair orders for technicians

• Test-drive vehicles to verify repairs completed

Requirements:

• Minimum 2 years of experience as a Service Advisor

• Automotive knowledge and strong communication skills

• Experience with CDK is an asset

• Ability to remain calm in challenging situations

• Strong organizational and follow-up skills

Utilize your dealership experience and interpersonal skills to provide exceptional customer service at Chilliwack Volkswagen.
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