Easyfinancial Customer Relations Representative

Become a Customer Relations Representative with easyfinancial and make an impact on Canadian lives. Act as a trusted advisor while offering financial solutions and support.

This engaging role at goeasy requires a proactive approach to customer service, where you will build relationships and provide empathetic guidance. You will focus on helping customers resolve financial barriers and leverage your negotiation skills in a competitive environment. Key responsibilities include product applications, collections management, and enhancing customer satisfaction.

Key Responsibilities:

• Build relationships with customers across multiple platforms

• Empathize and match needs to financial products

• Facilitate cross-sales to enhance customer offerings

• Manage collection activities for past due accounts

• Obtain detailed information vital for product applications

Requirements:

• Strong background in customer-facing roles

• Excellent communication and objection resolution skills

• Financially driven and engaged in results

• Ability to handle legal background checks

• Must be legally eligible to work full-time in Canada

Bring your customer expertise and financial knowledge to easyfinancial and drive meaningful change.
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