Member Services Expert

Position: Prospera Credit Union Member Services Expert
Unlock your potential as a Member Service Specialist at Prospera Credit Union with part-time hours on-site. This role involves sales support while prioritizing outstanding member service.

You will be integral to Prospera, leveraging nearly 80 years of community service to build lasting relationships. Your focus will be on understanding and fulfilling members' banking needs while participating in community initiatives that enhance local engagement.

Key Responsibilities:

• Welcome and address customer service inquiries

• Identify member needs to propose suitable banking products

• Partner with colleagues to streamline customer interactions

• Manage personal banking services including new accounts

• Document sales and service interactions accurately

Requirements:

• Experience in banking or financial services preferred

• Excellent negotiation and interpersonal skills

• Eagerness to learn and collaborate effectively

• Familiarity with customer relationship management systems

• Basic computer literacy is essential

Drive member satisfaction and sales performance at Prospera while contributing to community health and vitality.
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