Community-Focused Member Service Specialist

Become a Member Service Specialist at Prospera Credit Union in a part-time, on-site capacity.

Your role will focus on exceptional service delivery while fostering client relationships and supporting sales.

With nearly 80 years of legacy, Prospera thrives on community engagement and member satisfaction. In this role, you will greet members, explore their needs, and work collaboratively to present financial solutions tailored to them, reinforcing their trust in our services.

Key Responsibilities:

• Interact with customers and resolve inquiries swiftly

• Discover and promote products that meet customer needs

• Collaborate with internal teams for a seamless experience

• Facilitate new member onboarding and banking products

• Track and report service activities in CRM system

Requirements:

• Background in banking or sales related fields

• Strong proficiency in communication and relationship management

• Commitment to learning and team collaboration

• Competent in utilizing computer applications

• Enthusiastic about community involvement and support

Enhance your career by providing valuable financial services to your community with Prospera.
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