Prospera Member Service Specialist

Overview

Join Prospera as a Member Service Specialist in a rewarding 12‑month term. Focus on customer engagement and provide outstanding banking services tailored to individual needs. This position at Prospera is ideal for those with banking or advisory sales experience, looking to further their career in financial services. You will engage with members to understand their banking requirements, deliver excellent service, and recommend the best solutions to meet their needs.

• Establish rapport to provide tailored customer experiences
• Fulfill diverse personal banking and service needs
• Build solid long‑term relationships with members
• Proactively demonstrate and recommend banking value
• Maintain accurate records in the customer management system

• Previous experience in banking or credit union settings
• Excellent communication and relationship‑building abilities
• Team‑oriented with a zest for learning
• Robust computer skills and process familiarity
• Commitment to community initiatives and support

Bring your customer service expertise and relationship‑building skills to help Prospera enhance member experiences.