Global Principal Advisor - Underground Solutions

Brunel is seeking a Principal Advisor for Underground solutions to cultivate customer loyalty worldwide. This senior role emphasizes the successful implementation and ongoing enhancement of mining technologies.

The Principal Advisor will play a crucial role in the Customer Success department at Brunel, leading global initiatives in underground mining. You will work collaboratively with various teams, ensuring that innovative solutions are successfully deployed and tailored to meet customer needs. Your focus will include establishing long-term relationships and utilizing case studies to quantify value.

Key Responsibilities:

• Act as a Subject Matter Expert for underground solutions

• Develop and implement customer success strategies

• Build and maintain strong reference sites globally

• Contribute feedback for product enhancements and deployment

• Mentor and support the Customer Success team dynamics

Requirements:

• Degree in Engineering, Commerce, or relevant discipline

• 10+ years of mining experience, specifically in underground

• Familiarity with Salesforce and analytical software

• Strong communication and teamwork skills

• Fluent English; additional languages are advantageous

Take the next step in your career and lead underground mining success with Brunel's global initiatives.
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