Customer Service Representative Bilingual

Become a key member of a permanent team as a Bilingual Customer Service Representative in Milton, Ontario. This role focuses on assisting customers in both English and French.

You will be using your linguistic capabilities to fulfill customer needs by managing orders and providing product insights. Ideal candidates will have a high school diploma; a Bachelor’s degree is beneficial. Strong active listening, communication, and problem-solving skills are essential to thrive in this dynamic position.

Key Responsibilities:

• Process customer orders and inquiries efficiently

• Offer expert product recommendations and support

• Cultivate business relationships via phone, email, and chat

• Assist customers in using the online ordering system

• Identify customer needs and suggest best solutions

Requirements:

• High school diploma or equivalent;
Bachelor's preferred

• Strong listening and communication abilities

• Attention to detail and commitment to accuracy

• Ability to collaborate with teams and work independently

• Customer service experience preferred, training provided

Leverage your bilingual skills to deliver exceptional service in this rewarding role in Milton.
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