Customer Service & Administrative Office Assistant

Customer Service & Administrative Office Assistant   Pay: $30.00 to $38.00 per hour

Schedule:

Part Time or Full Time

Location:

Remote
About the Role   We are currently seeking organized and dependable individuals for an entry level Customer Service & Administrative Support Assistant opportunity. This role is well suited to candidates who are comfortable communicating clearly, following written instructions, reviewing information carefully, and completing routine support tasks with accuracy and consistency.
This position combines customer service support, administrative assistance, data entry, online workflow coordination, and general office support. Training is provided for qualified applicants, and the role is structured to help candidates build experience while developing strong day to day work habits.
Applicants with experience in customer service, retail, reception, hospitality, front desk support, call centre support, office administration, data entry, or other service focused roles are encouraged to apply. The position is a good fit for individuals who are patient, organized, detail oriented, and able to handle customer or participant information professionally.

Key Responsibilities   The Customer Service & Administrative Support Assistant will help support routine customer service, feedback, and office related tasks. Responsibilities can include:
Reviewing customer, participant, or project related information for accuracy and completeness
Supporting customer service and client feedback projects by organizing responses, comments, and submitted details
Reading written instructions carefully and completing assigned tasks according to provided guidelines
Entering information into online forms, templates, spreadsheets, or tracking sheets
Reviewing names, dates, contact details, submitted answers, and other information for accuracy
Helping organize feedback from surveys, service evaluations, product reviews, and client related projects
Providing structured feedback to support client projects and research assignments
Participating in guided client evaluations and completing form based assessments
Recording reactions, preferences, observations, and responses clearly and accurately
Researching company websites, checking business information online, and verifying whether details are current
Supporting routine office related processes through accurate and consistent task completion
Communicating clearly in writing when completing forms, notes, feedback, or project related responses
Requirements   Qualified applicants should be comfortable with basic computer based tasks, written communication, and routine support responsibilities. Requirements include:
Reliable computer or laptop
Stable internet connection
Ability to follow written instructions carefully
Comfort using email, web browsers, online forms, and basic web based tools
Strong attention to detail and ability to review work for accuracy
Clear written communication skills
Dependable and organized approach to recurring tasks
Ability to work independently and manage time effectively
Comfort reviewing customer, participant, or project information
Ability to handle routine customer service and administrative support tasks professionally
Preferred Skills   Previous experience is helpful but not required for all applicants. No experience required and training is provided for qualified candidates. Preferred skills include:
Previous customer service, retail, reception, hospitality, front desk, call centre, or office support experience
Basic computer navigation and familiarity with everyday online tools
Comfort using Google Search, email, online forms, templates, and spreadsheets
Good written communication and reading comprehension
Ability to read customer or participant information carefully and respond appropriately
Ability to stay organized while working through assigned tasks
Consistent follow through and dependable work habits
Willingness to learn new tools and processes with training provided
Interest in customer service, administrative support, data entry, research, feedback, or support based work
Compensation and Growth   This position offers competitive pay based on the role,…