Client Experience Specialist at HUB

Elevate client relations as a Client Experience Specialist at HUB in Chilliwack, BC. In this dynamic, full-time role, you’ll connect clients to insurance solutions while ensuring exceptional service every time.

At HUB, we’re committed to fostering your career growth while helping clients navigate their insurance needs. As a full-time Client Experience Representative, your role is pivotal in maintaining a high standard of service across client interactions in a fast-paced environment. You’ll need to balance effective communication and multitasking while resolving inquiries and promoting insurance products.

Key Responsibilities:

• Serve as the first point of contact for client inquiries

• Manage high call volumes with professionalism and warmth

• Accurately route calls and resolve client issues

• Build strong relationships with clients and partners

• Maintain accurate client records in the Broker Management System

Requirements:

• Passion for delivering exceptional client service

• Strong communication skills and attention to detail

• Ability to thrive under pressure in a busy setting

• Experience in client-facing or call center roles

• Willingness to obtain Level 1 Insurance License

Bring your client service expertise to HUB in Chilliwack and make a meaningful impact.