Primary Care Centres; UPCC Medical Director

Urgent and Primary Care Centres (UPCC) Medical Director - Chilliwack
We are seeking an innovative physician to join our team as a Medical Director (MD) for Urgent and Primary Care Centre (UPCC), Chilliwack. The MD will build and support a culture of patient and care‐team safety and clinical effectiveness, where the patient and family are the centre of clinical system design. As a consensus builder, you lead by example and understand how to address site needs within the broader context of the health delivery system and multiple service delivery requirements.

The successful candidate will have the flexibility to work partially on‑site as required. This position reports to the Regional Medical Director (RMD) for Primary Care Integration.

Key Areas of Involvement
Effective Delivery of Clinical Services

Ensure that clinic physicians deliver services appropriately within the remit of the Urgent and Primary Care Centre.

Quality and Utilization Monitoring/Improvement

Ensure physician members of the clinic are engaged in multidisciplinary quality improvement and utilisation management activities within the clinic.

Ensure that Family Physicians are engaged in reviews of and activities regarding expected standards of medical practice.

Investigate complaints regarding care provided by physicians working in the clinic, in collaboration with the RMD when appropriate.

Administration

Attend meetings of the UPCC Medical Directors as coordinated by the RMD.

Provide a communication channel to and from Fraser Health leadership regarding regional and local objectives, general activities and other clinic relevant issues.

Recommend and contribute to policies and guidelines, relating to medical/clinical matters, that are consistent with agreed to goals.

Promote health and wellness amongst department members.

Encourage a healthy, respectful workplace.

Review the physician resource requirements of the clinic with clinic management, the local Collaborative Services Committee, and the RMD.

Contribute to the selection of new physician staff members joining the clinic.

Dispute resolution and mediate disputes involving clinic physicians.

Medical Legal Issues

Identify potential liability issues problems the clinic and provide advice for specific cases/files to the RMD and/or Legal Counsel, as required.

Qualifications & Experience

Current licensure with CPSBC and Canadian College of Family Physicians (CCFP) plus two (2) years leadership experience within the healthcare sector.

Additional training in management is preferred and prior academic leadership experience is an asset.

Demonstrated leadership in roles to lead and move forward organisational change in primary care.

Sound working knowledge of running a primary care clinic including staffing, budgeting, quality improvement activity and service delivery.

Proven verbal and written communication and presentation skills within a leadership capacity.

Term
The term of appointment as UPCC Medical Director shall be for three (3) years, renewable by the RMD. In recommending re‑appointment of a UPCC Medical Director, the RMD shall consider the results of annual performance reviews.

Expenses
The Physician, upon presentation of receipts, shall be reimbursed for expenses incurred by the Physician while providing the Services, in accordance with FH’s Travel and Business Expenses Policy.

Time Commitment
0.2 FTE

Compensation
Stipend

Locations
Urgent and Primary Care Centre - Chilliwack

About Fraser Health
Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. People – those we care for and those who care for them – are at the heart of everything we do.

Our hospital and community‑based services are delivered by a team of 50,000+ staff, medical staff and volunteers. We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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