Medical Office Assistant

Salary

The salary range for this position is CAD $22.80 - $29.93 per hour.

Supporting the Vision, Values, Purpose and Commitments of Fraser Health, the Medical Office Assistant reports to the Supervisor, Primary Health Care, and acts independently as a member of a multidisciplinary team.

• Provides reception services, including handling telephone inquiries, scheduling appointments, arranging patient referrals to specialists, and coordinating special tests and other care providers.
• Performs assigned clerical tasks, including typing, copying, assembling, and maintaining files and charts, and transcribing patient notes, correspondence, and reports.
• Performs data entry for patient registrations and MSP billing information for the Teleplan System, notifying the Supervisor of outstanding aged and rejected claims, MSP remittances, and adjustments.
• Prepares examination and treatment rooms for patient visits, including cleaning and setting up equipment.
• Escorts patients to the appropriate examination room and ensures adequate resources are available for all users.
• Assists Physician/Nurse Practitioner with clinic procedures such as examination room preparation for removal of warts, pap smears, and performs labstick urine testing.
• Cleans and packages small surgical/procedures instruments according to standard protocols.
• Receives payments from patients and records payments in the cash receipts journal.
• Assists in ordering, maintaining, receiving and checking supplies, equipment and reference material.
• Participates in the orientation of new staff and students; maintains manuals.
• Liaises with staff of health care and social service organizations, as well as general practitioner offices, to provide program‑related information.
• Reports unusual occurrences and risk management issues.
• Participates on committees and attends meetings as assigned.
• Performs other related duties as assigned.

Education:

Grade 12 and Certificate from a recognized Medical Office Assistant program; one year of recent related experience or an equivalent combination of education, training and experience.

Competencies:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous.

Professional/Technical Capabilities:

• Ability to type 40 wpm.
• Knowledge of medical terminology.
• Knowledge of other health care disciplines and their role in health care.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.