C198 - Program Assistant

Position: C198 - Program Assistant - (Full Time)
Title:

Program Assistant -(Full Time)
Number of Positions: 1
Competition Number: C198

Location:

Phoenix Pathways
Position Status:
Full Time
Shift Timings & Days: (Monday
- Friday) 04:00 pm - 12:00 am

Reports to:

Sr. Manager
Compensation: (Grid
21) $29.76 - $31.64

Job Summary:

The Program Assistant supports the daily operations of  the facility and supports clients  by providing a variety of day-to-day physical, emotional, and social supports,life skills assistance, information, resources, and demonstrations, in accordance with pre-established care schedules . Works to ensure a safe, well maintained, and healthy environment.
Responsibilities:
Client Services
Provides feedback and input regarding clients’ needs, performance, and progress
In accordance with established care plans, assists clients with the development of life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments,and interpersonal skills by methods such as demonstrating and modeling appropriate actions
Administers medication to clients and provides medication reminders, in accordance with established policy
Participates inand oversees various client-focused social and recreational activities
Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs. Provides clients with related information
Assists clients with activities of daily living such as feeding, lifts and transfers, grooming,and toileting
Accompanies clients on outings such as appointments, shopping, and leisure activities
Completes and maintains related records and documentation such as statistics, progress reports, and daily logs
Receives client feedback, and inquiries and complaints, and responds as required
Performs housekeeping duties such as sweeping and mopping floors, vacuuming, dusting,washing dishes, and laundry
Required todebrief with incoming shifts to ensure detailed transfer of information (e.g.concerns)
Support a safe, well maintained and healthy building environment
Complete regular rounds of facility as scheduled throughout shifts
Provides direction to volunteers as required
Performs other related duties as assigned

Qualifications:

Grade 12
Certificate in Community Social Service.
1 year of experience working with marginalized populations, substance use services, mental health,corrections, etc., or equivalent
Satisfactory completion of a criminal records check with vulnerable sector screening is required
Satisfactory completion of Tuberculosis Screening form is required
Satisfactory completion of Employee Immunization Record form is required
Satisfactory completion of Nonviolent crisis intervention (NVCI)
First Aid 1 and Current CPR certificate is required
Skills & Knowledge:
Knowledge of Windows, Microsoft Word, Excel, and database management systems
Knowledge ofand ability to operate standard office equipment, including: telephone system,fax machine, photocopier, printer, and computerized building security monitoring system
High level of integrity and dependability with a strong sense of urgency and results-orientation
Strong problem solving, analytical, and creative skills with the ability to exercise sound judgement and make decisions based on accurate and timely analysis
Strong interpersonal skills and ability to communicate effectively in writing and verbally
Demonstrated commitment to the social sector with a passion for the organization’s missionis essential

Competencies:

Approach to Work
Demonstrates initiative,flexibility, adaptability and resourcefulness
Actively seeks and incorporates feedback to inform continuous self-improvement
Sets goals, creates and implements action plans, monitors progress, and evaluates results
Adeptly manages…