Customer-Focused Front Store Supervisor

Drive customer satisfaction at Shoppers Drug Mart as a Front Store Supervisor. Lead cashiers and maintain merchandising standards while enhancing community services.

In this role, you will manage customer service functions, ensuring compliance with store policies and standards. You will train and guide the cashier and merchandising staff to boost efficiency. Problem-solving skills are crucial for resolving customer inquiries and ensuring satisfaction.

Key Responsibilities:

• Train cashier/merchandisers in job functions

• Ensure loss prevention standards are implemented

• Manage daily cash office inventory meticulously

• Maintain clean and organized store shelves

• Resolve customer issues following established guidelines

Requirements:

• Strong decision-making and judgment skills

• Computer literacy for operational tasks

• Organized with efficient time management

• Knowledge of products and supplies

• Ability to handle various in-store duties

Embrace a leadership role that enhances customer experience and supports a well-organized store environment at Shoppers Drug Mart.
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