Head Cook

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Reporting to the Kitchen Department Manager and Technical Specialist for the daily operation issue and reporting to the technical specialist for the production matters ( product varieties, flavor, production procedure, raw material selection) the Head Cook is responsible for managing, disciplining, providing guidance and training to Kitchen Production staff. She/he is also responsible for the production of the assigned products (BBQ, Hot Food, Dim Sum, Sushi and Other Finished or Semi-finished Products) based on orders received, controls quality, inventory and wastage as well as supervises the team in ensuring the daily kitchen food production and working conditions are compiled to company food safety standard and corporate policies.

Established in 1993, T&T Supermarket is Canada’s favorite and largest Asian specialty supermarket chain. Our founders, Cindy and Jack Lee, created a shopping experience born out of a passion for providing easy access to Asian groceries. Named after their daughters, Tina & Tiffany, T&T started as a family-run business. Today, with over 8,000 staff and 38 stores in the provinces of British Columbia, Alberta, Ontario in Canada, and the state of Washington in the United States, we created a people-oriented and purpose driven culture to prioritize the best experience for our staff and customers.

Following the successful launch of our first U.S. store in Bellevue, Washington in 2024, we are expanding further into California and opening our second store in Washington in 2025 and 2026. Be part of our journey as we continue to grow-rewarding careers and new opportunities await!

You Will

• Manage the Kitchen production processes and its overall working environment
• Responsible for managing the team’s performance, execute disciplinary actions, and provide specialty training to the team in his/her assigned area
• Monitor production efficiency and evaluate the productivity level during work in progress
• Based on orders received, prepare, handle, clean, cut, marinate, cook and produce the right quantity of foods for the assigned section, which includes but are not limited to BBQ, Hot Food, Dim Sum, Sushi and Other Finished or Semi-finished Products
• Ensure recipes, ingredient specifications, quantity, quality, cooking time as stated in the SOPs are being executed
• Ensure proper receiving is done (including quantity and quality); perform quality and inventory checks and wastage control
• Manage product quality, food safety, freshness and ensure FIFO is strictly practiced within the department
• Ensure that food is properly stored and handled at all times by ensuring all temperature records are properly completed
• Responsible for the cleanliness, hygiene, equipment and tools maintenance and workplace safety; ensure garbage, recycled materials and other disposable items are handled timely and properly
• Develop and launch products for special events to create customer’s excitement

You Should Have

• Good communication skills in English, proficiency in Chinese (Cantonese and/or Mandarin) is advantageous
• Possess 5 years and/or above relevant experience, with at least 3 years of supervisory experience preferred
• Possess knowledge、skills and prior experience in making Kitchen products (BBQ, Hot Foods, Dim Sum, Sushi and/or others Semi-finished Products)
• Have knowledge and experience in supervising Kitchen production workflow and controlling cost and wastage
• Well versed with workplace health and safety protocols
• Have a good understanding of tools & equipment relevant to the job and know how to interpret labels of merchandises
• Possess basic computer skills in MS Office
• Willing to work flexible shifts, including weekdays, weekends, evenings, and statutory holidays.
• Great organization, problem-solving, interpersonal and customer service skills.
• Ability to work both independently and collaboratively within a team

Benefits

• Competitive Wages
• Paid Holiday Leave
• Premium Pay For Holiday Work Hours
• Generous Paid Time Off (Annual Vacation, Sick, Marriage, Bereavement)
• Medical, Dental & Vision Care
• Life & AD&D Insurance
• Employee Assistance Program
• 401(k) Retirement Plan
• Paid Training
• 10% Off In-store Staff Purchase Discount
• Subsidized staff meal
• Birthday Cake
• Long Service Award
• Staff Recreation Activity
• Conditions may apply to some of these perks.

Shift

• Shift work is required
• Weekday & weekend

Safety Statement

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

Seniority level

• Seniority level
  
  Mid-Senior level

Employment type

• Employment type
  
  Full-time

Job function

• Job function
  
  Management and Manufacturing
• Industries Retail Groceries

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