Public Safety Dispatcher

Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Be advised this recruitment may close at any time without prior notice.

$6,191.25 - $7,525.42 Monthly

• $2,599.32 Monthly Benefit Bank for Health Insurance
• 155 Holiday Hours per Fiscal Year (can be converted to pay)

The City of Chino Police Department is seeking dedicated, highly motivated, service-oriented individuals with exceptional multitasking, communication, and critical thinking skills to join our team as a Public Safety Dispatcher I. As the first point of contact during emergencies, Public Safety Dispatchers play a vital role in supporting public safety by providing calm, professional, and timely assistance while coordinating emergency response in a fast-paced, high-pressure environment.

The Chino Police Department's Police Communications Center is staffed by a collaborative team of dedicated professionals who work in a modern, state-of-the-art facility designed to support employee comfort and performance. Dispatchers benefit from ergonomic sit-to-stand workstations with individual comfort systems at each console, as well as access to an onsite fitness center through the Police Officers' Association.

The City Of Chino Offers a Competitive Salary And Generous Benefits Package. For More Information, Please Click On The Image Below:

Under immediate supervision from assigned management personnel, receives emergency and non-emergency calls; dispatches Police and emergency units; maintains contact with personnel in the field; operates a variety of transmitting/receiving equipment; performs a variety of general support duties related to dispatch activities; and does related work as assigned. This is the entry-level classification in the public safety dispatcher series. Employees receive emergency and non-emergency calls, dispatch police personnel, and provide vital communication support.

Through training and on-the-job experience, incumbents develop the knowledge, skills, and abilities to perform increasingly complex duties and advance to the journey-level Public Safety Dispatcher II classification. Employees in this class are expected to develop and apply these knowledge and abilities as they gain training and experience.

• Receives requests for Police and emergency services over the phone; answers 911 calls; screens incoming calls to determine necessity, priority, and type of response required; collects pertinent information to inform and prepare responders; monitors all radio frequencies to be aware of incidents elsewhere that may affect operations.
• Dispatches Police units in response to calls for service or requests from Officers in the field; uses appropriate terminology and cites Code sections by number; calls public and private agencies to request mutual assistance when necessary, including allied law enforcement, hospitals, towing services, and utilities.
• Prioritizes community safety; determines if schools need to be locked down or areas of the City needs closed due to safety concerns.
• Receives mutual aid requests from other emergency service providers such as law enforcement agencies, hospitals, Child Protective Service, and Adult Protective Services; dispatches and prioritizes calls as well as responding units.
• Accurately accounts for Police and emergency units locations and status; maintains constant radio contact with personnel.
• Runs records checks on subjects and vehicles for warrants/wanted information and officer/citizen safety, including researching firearms systems, wanted persons systems, missing persons files, criminal history, and probation/parole status.
• Maintains log of incoming service requests and actions completed; prepares various reports and files.
• Enters, updates, retrieves, and clears information shared locally and in nationwide law enforcement databases.
• Provides information and referral services to the public and other law enforcement agencies.
• Calms callers and maintains professionalism on the phone and the radio during stressful and dangerous situations.
• Monitors and operates closed circuit television and cameras and license plate readers in order to provide real time information and responses to field units.
• Operates a…