Warehouse Operator

Warehouse Operator – Outbound (Full-Time / Hourly)

Location:

Chino, CA

Hourly Pay Range: $20.00 - $23.00 per hour

Assisting the Outbound Supervisor in daily shipment planning and execution, coordinating labor allocation and outbound capacity, monitoring order status, and supporting communication among warehouse teams.

• Assist the Outbound Supervisor with daily shipment planning and execution.
• Coordinate labor allocation and outbound capacity based on order volume.
• Monitor order status and proactively follow up on exceptions to ensure SLA compliance.
• Support communication and coordination across warehouse teams to improve operational efficiency.
• Perform daily warehouse tasks:
  Receiving, Putaway, Picking, Packing, Shipping, and Loading/Unloading.
• Operate warehouse equipment (pallet jack, forklift, reach truck) as certified.
• Follow SOPs, WMS instructions, and client requirements.
• Ensure order accuracy and meet productivity targets.
• Coordinate with China-based merchant service team.
• Train new hires and coach associates on SOPs.
• Assist with assigning tasks and work zones.
• Monitor workflow and flag delays or issues.
• Act as point-of-contact when supervisors are off the floor.
• Ensure compliance with safety rules and warehouse policies.
• Identify and report safety risks, damaged goods, or process gaps.
• Maintain cleanliness and organization (5S standards).
• Support cycle counts and inventory accuracy.
• Communicate operational issues clearly to leadership.
• Assist with basic reporting (attendance, productivity, exceptions).
• Help ensure shift handoffs are accurate and complete.

• Proficiency in order fulfillment processes and inventory management systems.
• Knowledge of OSHA regulations related to warehouse operations.
• Ability to handle materials safely and effectively in a fast-paced environment.
• Excellent teamwork skills and ability to collaborate effectively with colleagues and supervisors.
• Strong attention to detail to ensure accuracy in all tasks performed.
• Experience using Warehouse Management Systems (WMS).

JINGDONG Logistics is an equal opportunity employer and makes all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.