Administrator - Part-time

We are looking for a highly organised and reliable Part-Time Administrator to join our team. This is a fantastic opportunity for someone who enjoys working in a busy environment, has excellent attention to detail, and takes pride in providing a high standard of administrative support.

The Administrator role will support the back-office functions of the BSW (B&NES, Swindon, Wiltshire) Community Health SPA and has a key role in providing administrative, clerical and organisational support to services. The role will liaise with other departments and services, responding effectively to enquiries from patients/service users, referrers/ health care professionals, other agencies and the public. The role will consistently promote a patient focussed service, delivering a positive customer experience and supporting effective internal and partner working relationships across BSW.

This is a demanding role requiring high levels of administrative skills / communication skills and the ability to work proactively as part of a team. The role may also require verbal and written client and stakeholder contact, requiring a high level of inter‑personal skills. Having a respectful and empathetic attitude will be essential, with the capacity to manage highly sensitive, complex and confidential information.

Please see the job description attached for further responsibilities. This is a part-time role working 18 hours per week. Base:
Ground Floor Unit 1, Greenways Business Park, Chippenham, SN15 1BN

• Maths and English GCSE (A-C) or equivalent level
• Administration Experience
• IT Systems Experience
• High level of computer literacy to include a good working knowledge of Microsoft Office packages including Outlook, Word, Excel
• Accurate and efficient IT and keyboard skills
• Effective interpersonal, organisational and communication skills
• Ability to communicate clearly with a wide variety of colleagues and service users, both verbally and in writing
• Ability to work with discretion, sensitivity and maintain confidentiality
• Good planning and organisational skills and ability to meet deadlines
• Ability to prioritise and manage workload within a busy environment
  
  Ability to work as part of a team
• Excellent planning and organisational skills and ability to meet deadlines

• NVQ II Administration
• NVQ II Customer Services
• Previous health or social care experience
• Understanding of medical terminology
• Knowledge of clinical systems or databases

Ability to travel to another BSW base as required.

As an Administrator, you’ll be part of our valued team based  will feel valued as an Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £25,500 - £27,098 Pro Rata with access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ring fenced innovation funding each year

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children…