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Hybrid Customer Service Advisor – Multi‑Service Enquiries

Job in Chippenham, Wiltshire, SN15, England, UK
Listing for: Wiltshire Council
Full Time position
Listed on 2026-10-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 28000 - 29000 GBP Yearly GBP 28000.00 29000.00 YEAR
Job Description & How to Apply Below

Wiltshire Council is hiring a Customer Services Officer to join our Customer Services team. You will resolve enquiries across a broad spectrum of services, including Highways, Waste and Recycling, Environmental Health and Housing, using intelligent questioning and a CRM system.

The role supports a hybrid working model with 37 hours per week. The successful candidate will have strong communication skills, confidence in using IT systems, and a proactive approach to customer service within a busy

Join us at Wiltshire Council as our next Hybrid Customer Service Advisor – Multi‑Service Enquiries in Chippenham, England, United Kingdom.

We are currently recruiting a Hybrid Customer Service Advisor – Multi‑Service Enquiries for our team in Chippenham, England, United Kingdom.

This is an excellent opening to take on the Hybrid Customer Service Advisor – Multi‑Service Enquiries role at Wiltshire Council.

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