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Senior Service Desk Analyst - Onsite

Job in Chippenham, Wiltshire, SN15, England, UK
Listing for: CGI Group Inc.
Full Time position
Listed on 2026-10-12
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 42000 - 56000 GBP Yearly GBP 42000.00 56000.00 YEAR
Job Description & How to Apply Below

CGI Group Inc. is seeking an experienced IT Service Desk professional to provide high-quality technical support and act as an escalation point. You will own issues through resolution, support junior colleagues and contribute to continual service improvement across CGI teams.

You will work onsite in Chippenham, bringing 5+ years of Service Desk experience and ITIL v4 expertise. Responsibilities include 1st line support, configuring ITSM tools (Jira Service Management, Remedy, Mattermost), and

Step into the Senior Service Desk Analyst
- Onsite (Chippenham) role at CGI Group Inc. in Chippenham, England, United Kingdom and grow with us.

The advertised compensation is 42.000 - 56.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Service Desk Analyst
- Onsite (Chippenham) role in the description above.

Position Requirements
10+ Years work experience
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