Maintenance Controller

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better.

That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve;

including protection against illness, disability, loss of work, or preparation for retirement.

• Health Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• Retirement Plan
• Paid Time Off
• Tuition Reimbursement

We have an exciting opportunity for a Maintenance Controller to join our Maintenance Team here at Holman UK. This is a permanent opportunity, and we are looking to pay circa. £36,000 per annum. Initially, you will need to travel into our Chippenham offices 5 days a week (approximately 4-6 months) as part of our training requirements. You will be eligible for hybrid working following this (3 days per week in the office, Tuesday to Thursday).

• Managing authorization requests promptly and efficiently, validating work is necessary and the correct pricing and labour times are applied.
• Challenging vendors where appropriate Ensuring highly accurate input of all appropriate information into Holman systems.
• Controlling vehicle downtime effectively, conducting quality work progression activity and updating systems clearly and accurately.
• Engaging with customers appropriately in relation to authorisation activities and determining the most cost-effective solutions.
• Ensuring customers are updated appropriately on work progress Escalate any concerns to the department Team Leader Ad hoc tasks as required by the business

• Technical vehicle related qualifications such as City & Guild or equivalent.
• Demonstrable, detailed knowledge of motor vehicle mechanics, preferably extending to include LCV, HGV and ancillary equipment fitted to vehicles.
• Qualifications or good knowledge around vehicle and equipment compliance requirements
• Experience working within a similar role or within a workshop or comparable environment
• Ability to manage difficult conversations effectively and hold conversations at a technical level
• Experience of working within a pressurised environment, with the ability to remain calm, empathetic and professional in difficult situations
• Comfortable working to targets and deadlines
• Proven organisational and planning skills
• Committed to finding solutions for clients, with ability to use initiative and common sense
• Able to communicate effectively, build and maintain a rapport with people at all levels

• 26 days annual holiday entitlement (+ 8 bank holidays)
• Group Personal Pension Plan
• Death in Service insurance cover
• Critical illness insurance cover
• Free parking
• Health cash plan
• Profit Sharing Annual Bonus
• Partners In Excellence rewards – Partner of the Quarter, Partner of the Year
• Free Breakdown cover (eligible employees – service related)
• Long Service Awards, Support for further education / employee development.

You must have the right to remain and work in the UK. You must tell us about any previous convictions or cautions…