Customer Care Lead — Weekday Team Coach & Service Excellence
Listed on 2026-10-13
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Mason Companies, Inc. is seeking a Customer Care Lead to guide and develop our customer care team, ensuring consistent delivery of exceptional service. You will support Customer Care Supervisors, monitor performance, and drive initiatives to enhance customer satisfaction.
The role emphasizes leadership in a contact center environment with a Monday–Friday schedule, 9:00 AM–5:30 PM, and no weekend work. A strong focus on professional communication and team collaboration is essential.
Are you ready to take on the Customer Care Lead — Weekday Team Coach & Service Excellence role at Mason Companies, Inc?
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 42.000 - 56.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).