Vice President of Operations - Campus

Summary:

The Vice President of Operations is responsible for the day‑to‑day operations of the campus' levels of care integration and operations. The incumbent administers and coordinates the leadership and operations to ensure proper management and effective operation of the delivery of patient care services in accordance with behavioral health standards and departmental policies and procedures. Responsibility involves coordinating ancillary, support, and community services as well as direct patient care services.

Leadership is exercised over several professional, leader, technical and/or clerical staff. Performs related work as required.

In addition to operational leadership responsibilities, the Vice President of Operations provides executive oversight of nursing services across the campus, including inpatient, residential, and PHP/IOP programs. In partnership with the system Chief Nursing Officer, the VP holds accountability for the 24/7 delivery of safe, high‑quality nursing care, ensuring regulatory compliance, adherence to professional nursing standards, and alignment with organizational policies and best practices.

This role provides leadership, guidance, and support to nursing leaders and interdisciplinary teams, oversees staffing and scheduling structures to ensure appropriate coverage, and leads initiatives related to patient safety, quality improvement, staff development, and incident management. The VP fosters a culture of compassion, accountability, and continuous improvement while ensuring nursing operations effectively support clinical outcomes, staff engagement, and overall campus performance.

• Maintains total administrative responsibilities for the optimum utilization and effectiveness of all services and programs provided to patients and families.
• Ensures standards and codes regulating the quality assurance of health care set forth by the various accreditation boards and regulatory agencies are met and maintained.
• Develops, recommends, and implements changes in overall administrative policies and procedures to effectively carry out inpatient services and system wide initiatives and objectives.
• Plans, develops, integrates and executes programs and services with medical director(s) for all programs.
• Evaluates program effectiveness and recommends strategies to ensure that the needs of the identified population are met, and regulatory guidelines adhered to.
• Accountable for effectively engaging and leading campus teams to meet or exceed key performance indicators for clinical effectiveness and operational and financial efficiency and team satisfaction.
• Accesses protected health information (PHI) in accordance with departmental assignments and guidelines defining levels of access (i.e. incidental vs. extensive).
• Has oversight of and ensures all incident investigations, patient complaints or problems are appropriately addressed and resolved within the specified timeframe. Updates SVP immediately of any critical incident, effectively communicates outcome and corrective actions, where applicable.
• Participates in and supports team during times of announced and unannounced accreditation or regulatory surveys and audits, acts as the liaison with regulatory agencies and Rogers' compliance department.
• Learns, participates, and supports team using continuous improvement methodologies.

• Responsible for financial performance and integration of campus operations, including support services.
• Participates in and supports budgeting process
• Identify ways to expand revenue and lead new business opportunities, while effectively managing costs.
• Assure budget expectations for revenues, expenses and EBIDA are developed and met.
• Meets with inpatient team(s) monthly to review operating and variance reports, leading to continuous improvement in operational efficiencies.

Participates in the Administrator On-Call (AOC) rotation, which includes an equal number of holidays.

Works effectively and collaboratively with Admissions department leadership and staff to support smooth and timely access to care for patients. Shares…