Event Operations Manager

Overview

The Burford Recruitment Company are working on behalf of a private client to appoint an Events Operations Manager (IT & Facilities) for a unique, high-end event, training and conference venue set within an historic estate in the Cotswolds. This is a hands-on, varied role suited to a highly organised, discreet and proactive individual who thrives in a premium, client-facing environment. The successful candidate will take full ownership of the day-to-day operation, presentation, and technical readiness of the venue before, during and after senior-level meetings and events.

• Manage all event bookings, scheduling and internal communications
• Coordinate external suppliers including cleaning, catering, IT and freelance service staff
• Oversee front-of-house staffing for events
• Maintain the venue's physical condition and manage contractors
• Monitor utilities including heating and ventilation
• Manage site access and opening/closing
• Oversee furniture, equipment, stock and inventory
• Track supplier invoices and event costs

• Ensure health & safety requirements are met
• Maintain and update an operational handbook

• Support logistics, room setups and delegate requirements
• Assist with accommodation bookings and venue visits
• Coordinate seasonal floristry and décor

• First-line IT and AV support during events
• Support laptops, mobile devices, printers and Wi-Fi
• Troubleshoot Microsoft 365 and AV platforms
• Basic macOS, Apple and Android support
• Escalate issues to specialist teams when required

• Highly organised with excellent attention to detail
• Calm and professional under pressure
• Technically confident with IT and AV troubleshooting experience
• Discreet, reliable and trustworthy
• Excellent communication and interpersonal skills