Outreach Manager

Contract: Full-time (37.5 hours)

Benefits: 4% workplace pension contribution, five weeks paid annual leave

Reporting to: CEO

The Branch Trust is a charity established in 2020, growing out of the outreach work of St Mary's Church, Chipping Norton. We serve communities across Chipping Norton and surrounding villages, with a particular focus on the most deprived areas of West Oxfordshire, where barriers to accessing support can prevent individuals and families from thriving.

At the heart of our work is a deep commitment to listening carefully to the real challenges faced at grassroots level and responding in a dynamic, innovative way. Our approach brings together voluntary organisations, statutory services, and local community networks to create joined-up, practical support that treats people as whole individuals. This collaborative, holistic model - rooted in the life of the community - is something we believe can serve as a blueprint for others seeking to address complex social needs in meaningful and sustainable ways.

Driven by our Christian faith, we work alongside partners to support, encourage, and empower people of all ages, backgrounds, beliefs, and circumstances. With strong local backing, we have raised over £4 million to develop a central community hub in Chipping Norton, providing a base from which this integrated support and outreach can grow and flourish.

As our work continues to expand, we are seeking a Outreach Manager who is excited by the opportunity to join a passionate team committed to listening well, collaborating widely, and building innovative, community-centred responses that make a lasting difference. This role will help shape and strengthen the systems, processes, and partnerships that enable our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.

The Outreach Manager will work closely with the CEO to lead and coordinate the charity’s frontline outreach work, particularly focusing on mental health support and domestic abuse response.

A key aspect of the role will also involve working closely with the Nurture Lead, who oversees the Nurture Team, to ensure strong collaboration, shared learning, and joined-up support for individuals and families engaging with The Branch Trust.

A large part of this role will be concentrating on building the collaborative work of The Branch, both building relationships with other services and networks and advocating for the work of The Branch. This role ensures consistency, quality, and impact across outreach activities while developing the organisation’s capacity to grow.

Key Responsibilities

• Build a trusted and effective working relationship with the CEO to collaboratively work on the outward focus of the charity and interaction with other voluntary and statutory organisations
• Work closely with the Nurture Lead to align outreach and nurture services.
• Translate strategy into practical plans and help the charity grow sustainably.
• Foster a positive, healthy, and safe organisational culture that safeguards both staff and clients.

• Lead and coordinate frontline outreach work, particularly mental health and domestic abuse support.
• Oversee Connect Cafe Help Desk Volunteers and shape services in partnership with support agencies.
• Ensure consistent standards, quality, and effectiveness across outreach activities.
• Develop and implement outreach strategies to support individuals and families experiencing hardship.
• Monitor and evaluate outreach initiatives to ensure they meet the charity’s goals.

• Build strong relationships with statutory and voluntary sector partners.
• Act as an advocate…