Battery and Charger Field Technician

Battery and Charger Field Technician – Concentric Power Services

Job Type:
Full-time

The Battery and Charger Field Technician is responsible for inspecting, maintaining, and repairing motive power equipment, including batteries and chargers. This role conducts basic troubleshooting, performs field and shop repairs, and responds promptly to customer needs. The technician reports to the Regional Service Manager and does not have direct reports.

• Perform routine preventative maintenance.
• Troubleshoot battery and charger systems.
• Perform repairs at customer locations and Concentric shops.
• Respond to client needs in a timely manner, applying strong customer service behaviors.
• Complete all work order and customer‑facing documentation while adhering to Concentric SOP expectations.
• Work safely and follow all safety requirements.
• Work independently or with a team professionally.
• Other duties as assigned by supervisor.

• Scorecard reflecting performance in safety, efficiency, work order completion, customer satisfaction, and issue resolution.
• Maintain greater than 90% time billable to customers.
• Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills.
• Other key metrics prescribed by Concentric Motive Power leadership that positively impact customers and the company.

• High School or GED Diploma required;
  Associate Degree preferred or equivalent experience.
• Must pass a background check.
• Must pass a drug test and remain subject to random testing.
• Working knowledge of basic AC and DC electrical/electronic theory.
• Strong communication, problem‑solving, and analytical skills.
• Ability to organize work and work independently with limited supervision.
• Ability to work with individuals from diverse backgrounds and across remote offices.
• Excellent written and verbal communication with internal and external customers.
• Strong workplace relationship building focused on customer satisfaction.
• Collaborative teamwork with other departments.
• Adaptability to a fast‑changing environment.
• Experience in a material handling environment preferred.
• Intermittent travel within designated territory, home most nights.
• Valid driver’s license; CDL a plus but not required.
• Willingness to work occasional overtime.
• This job description may change at any time.

• Competitive pay plus incentive opportunities and overtime potential.
• Three medical plan options with employer premium contribution starting day one.
• Employee‑paid dental and vision insurance starting day one.
• Health Savings Account (HSA) with company contribution on eligible HDHP.
• Medical and dependent care Flexible Spending Accounts (FSA) available.
• Company‑paid life, AD&D, short‑term and long‑term disability; coverage starts day one.
• 401K plan with 100% match on the first 4% of employee contributions.
• 8 paid holidays.
• Full‑time employees receive 128 hours of paid time off annually.
• Accident, critical illness, and hospital indemnity insurance paid by company.
• Legal plans, identity protection, pet insurance, and home & auto discounts.
• Training and mentoring from industry experts.
• Advancement opportunities.

Must regularly wear approved PPE, carry tools, use hands for maneuvering, handle, or feel, and communicate. Frequently required to walk and reach with hands and arms; occasionally stand, stoop, kneel, crouch, or crawl. Must occasionally lift or move up to 100 pounds. Requires good vision for close tasks and self‑awareness of surroundings.

Performed at customer sites, Concentric facilities, and various locations. Exposure to live electrical components common. Noise level moderate. Reasonable accommodations available for disabilities.

Concentric considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.