Engineering Manager

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To provide support to the Account Operations Manager with service delivery and performance management of University of Liverpool Team. The Engineering Manager is a key role providing strategic and tactical operational leadership and direction within defined geographical boundaries across the region.

• Key responsibilities include ensuring daily operational performance and compliance, operations processes and Health & Safety for engineering teams across University of Liverpool campus.
• Manage Engineering performance ensuring optimisation/performance is achieved within your business area.
• Ensure all engineering activity within Engineering Services scope of responsibility are completed to cost, timescales and appropriate quality standards as required by JLL and University of Liverpool.
• Ensure adherence and 100% compliance to Account / Mobile Engineering KPI’s & SLA’s and drive performance improvement where needed.
• Liaise with the assigned Account and operational Leads to ensure contractual SLA/KPI compliance, service delivery level and that engineering KPIs for the contract are met and exceeded.
• Interface with the CET, Account Leads and support improved efficiency and performance. Be responsible for and promote 100% Health & Safety and auditing compliance for your team.
• Able to build positive relationships with internal stakeholders to speedily resolve day to day operational problems and identify opportunities for increasing the level of profitable business arising from these relationships.
• Ensure relevant client asset maintenance complies with statutory maintenance routines.
• Assist the technical staff and Authorised Persons on technical matters.
• Manage and co-ordinate the engineering team annual leave absence and sickness through the correct reporting lines.
• Responsible for controlling and monitoring Samsara technology ensuring compliance is achieved.
• Manage and control engineering audits monthly throughout the workforce.

• Previous Technical Management experience within the FM industry
• NVQ L3, HNC or HND in an engineering discipline
• Computer literate
• Experience with people management

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you...

Location: Remote – Liverpool

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Engineering and Information Technology