Medical Receptionist - Dr Dawoud's Surgery

Medical Receptionist - Dr Dawoud's Surgery

Chorley Together Primary Care Network are supporting Dr Dawoud's Surgery in their search for a part time experienced medical receptionist. This is a fantastic opportunity for an experienced medical receptionist/administrator to join this small and friendly GP practice, based in Clayton-le-Woods, Chorley.

You will work 25 hours a week across a Tuesday, Wednesday and Friday. You must be flexible in your approach as your shift pattern will be variable and will consist of a mix of 8am starts and 6.30pm finishes

Your role will vary from day to day and will be a mix of reception duties and administrative tasks to support the smooth running of the practice.

Previous experience in a medical receptionist or administrator role is essential.

Dr Dawoud's Surgery is a member of Chorley Together PCN and the recently formed local GP Federation, Chorley and South Ribble Primary Care Group.

It is a semi rural practice located in Clayton-le-Woods, Chorley, with a list size of approximately 3000 patients. The practice comprises 2 GP partners and 1 Salaried GP, along with a practice nursing and admin team.

The practice has good motorway links with easy access from the M6, M61 and M65. On site parking is available.

• Greet and direct patients/visitors arriving for appointments.
• Provide care navigation.
• Answer the telephone courteously and respond to all telephone inquiries.
• Check prescriptions requested.
• Task appropriate clinicians to deal with queries.
• Collect certain fees from patients.
• Make new and follow‑up appointments for patients over the telephone.
• Ensure confidentiality on all matters.
• Be courteous to your team members.
• Scan clinical correspondence.
• Receive and record new medical records arriving to the practice.
• Enter data and codes onto medical records.
• Prepare discharge summaries and printouts for patients who are moving to a new practice.
• Coding clinical documents.
• Take responsibility for ensuring the notice boards are tidy and updated regularly.
• Filing, archiving and shredding confidential documents.
• Assist with the various recall programmes.
• Assist members of the team with administrative duties to support them in delivering their role.
• Sort and distribute post.
• Keep reception area tidy and stocked up.
• Create posters to advertise clinics and events.

• Good interpersonal and communication skills – ability to deal with people in person and on the telephone.
• Ability to apply set procedures.
• Accurate and thorough approach.
• Comfortable working to agreed objectives with the ability to work without supervision.
• Pro‑active and able to use own initiative.
• Team player, highly motivated with a mature outlook.
• Interested in/aptitude for learning new skills/taking on new challenges.

• Previous experience of working in a GP Practice.

• Good literacy and numeracy skills.
• Previous experience of EMIS.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.