Medical Receptionist - Dr Dawoud's Surgery

Reception duties:
Greet and direct patients/visitors arriving for appointments Care Navigation Answer the telephone courteously and respond to all telephone inquiries Register new patients Check prescriptions requested Check & action email & Accurx messages daily Task appropriate clinicians to deal with queries Collect certain fees from patients Make new and follow-up appointments for patients over the telephone Ensure confidentiality on all matters Be courteous to your team members Administration duties:
Scan clinical correspondence Receive and record new medical records arriving to the practice Enter data and codes on to medical records Prepare deduction summaries and print outs for patients who are moving to a new practice Coding clinical documents Take responsibility for ensuring the notice boards are tidy and updated regularly Filing, archiving and shredding confidential documents Assist with the various recall programmes Assist members of the team with administrative duties to support them in delivering their role Sort and distribute post Keep reception area tidy and stocked up Create posters to advertise clinics and events