Hybrid Customer Banking Agent – Financial Wellbeing
Job in
Chorley, Lancashire, WV16, England, UK
Listed on 2026-07-23
Listing for:
Capita
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
-
Finance & Banking
Job Description & How to Apply Below
Capita is recruiting a Customer Banking Agent to join a Lloyds Banking Group support team in Preston. You will handle inbound calls, assess customer needs, and offer compliant, empathetic guidance to help customers navigate financial difficulties.
The role emphasizes vulnerability awareness, accurate record-keeping, and delivering fair outcomes within regulated processes. Hybrid working starts from month 4, with full-time remote option by month 6, plus comprehensive training.
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