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Hybrid Consumer Resolution Specialist
Job in
Chorley, Lancashire, WV16, England, UK
Listed on 2026-08-13
Listing for:
Talent Sphere Ltd
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Quality mark Protection, based near Chorley, is seeking an experienced Consumer Resolution Officer to manage and investigate customer complaints, delivering fair outcomes in line with internal and regulatory standards.
You will write clear, evidence-based responses, support service improvement, and work with teams to identify root causes and promote a positive complaints culture. Hybrid working is available after you prove competence.
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