Credit Controller

Credit Controller – Head Office, Duxbury Full-Time | Competitive Salary & Hybrid Working

Are you an experienced Credit Controller with strong IT skills and a track record of effective ledger management? Are you a tenacious, detail-oriented communicator skilled at resolving queries and building strong relationships? Are you looking to join a dynamic, award-winning company that offers flexible hybrid working?

If you identify with the above, this role was made for you!

At Glendale, we have a great new opportunity for a Credit Controller to manage aged debt ledgers, cash reconciliation and debt collection across our diverse client base.

And most importantly, you will be joining a company that can offer valuable career prospects and believes in investing in its people.

Who are we?

Glendale, a family owned company since 1989, is a market-leading, technology-focused, respected, environmental services provider. At the forefront of green service provision in the UK Glendale has revenues of over £75m and is proud to say we have been awarded the 2025 Pro Landscape Business Awards Supreme Winner and the BALI Employer Excellence Award Winner for 2025.

Activities throughout the UK include grounds management, arboriculture, landscaping, estate management, vegetation control, woodland management, supply and relocation of plants and semi-mature trees, winter services and the management of sports facilities.

Committed to the environment, Glendale is a Carbon Neutral business that seeks to improve the environment through our activities and go above and beyond to ensure that the planet is not adversely affected by our business. From ensuring local parks and open spaces are maintained to a high standard, to tree safety through our arboricultural teams, to saving mature trees through our Civic Tree business and ensuring sustainable design through our landscape architecture practice.

Glendale offers the full range of landscape services from one unique source of professionals.

For more information visit

The Opportunity Reporting directly to the Finance Manager of Glendale, the Credit Controller will focus on two key operational areas

Credit Control:

• Proactively pursuing outstanding company debts using appropriate channels (telephone, letter, email) in accordance with credit control policies and procedures, interfacing with local councils, educational institutions, commercial entities, and private individuals.

• Liaising with contract managers and administrative staff to ensure debt collection progresses efficiently and invoice queries are resolved promptly.

• Managing the dashboard-based aged debt report and maintaining detailed notes regarding debt status and progress.

• Initiating legal proceedings where necessary to recover bad debts.

• Assisting Management Accountants with turnover reconciliations.

• Uploading bulk billing and invoices to the sales ledger.

• Performing other ad-hoc credit duties as required.

• Cash and Banking Reconciliation

• Accurately allocating incoming debtor payments within the accounting system on a daily basis, and ensuring cheque payments are banked promptly in adherence to holding limits.

• Identifying banking discrepancies and investigating variances in a timely manner.

• Completing debtor balance sheet reconciliations, ensuring outstanding items are cleared within 30 days.

• Performing other ad-hoc finance duties as required.

The Person

• Qualifications, Knowledge &
  
  Skills:

• Advanced proficiency in IT systems and spreadsheet applications.

• Enthusiastic, self-motivated, and hardworking approach.

• Meticulous attention to detail and persistence in resolving issues.

• Strong written and verbal communication skills across all organizational levels.

• Proven ability to deliver high-quality work under tight deadlines.

• Strong time…