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Application Support Analyst
Job in
Chorley, Lancashire, WV16, England, UK
Listed on 2026-10-11
Listing for:
Erin Associates Ltd
Full Time
position Listed on 2026-10-11
Job specializations:
-
IT/Tech
Technical Support, IT Support, Systems Analyst, IT Consultant
Job Description & How to Apply Below
- Chorley
- Hybrid Working
Application Support | SQL Databases | Deployment | Configuration | Software Support
Key Responsibilities- Provide application support for critical business systems to business customers.
- Deploy and configure software applications to meet customer needs, ensuring error-free delivery.
- Manage customer incidents, problems, and requests within strict Service Level Agreements (SLAs).
- Respond to customer inquiries regarding the features and capabilities of supported applications.
- Create both customer-facing and internal documentation, adhering to company standards.
- Engage in Continual Service Improvement (CSI) activities to enhance service value.
Skills and Experience:
- Ability to multi-task effectively in a high-pressure environment.
- Experience of Software Development and Customer Support.
- Experience with SQL databases.
- Knowledge of System Monitoring Solutions.
- Experience supporting bespoke applications.
- Familiarity with system monitoring solutions.
- Excellent communication skills, with the ability to build strong relationships with internal and external customers.
- You’ll benefit from structured training, opportunities to expand your technical knowledge, and a clear career progression path. Additionally, they offer a competitive salary package, including an incentive scheme that recognizes and rewards your contributions.
Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process
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