Supplier Improvement Co-Ordinator

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TVS Supply Chain Solutions

TVS Supply Chain Solutions are recruiting for a Supplier Improvement Co-ordinator in our Chorley head office.

• Manage vendor inbound delivery scheduling to ensure timely and efficient receipt of goods.
• Responsible for supplier consignment conformance, ensuring adherence to agreed delivery and presentation standards.
• Implement and manage Supplier Advance Shipping Notices (ASNs), driving compliance with established processes.
• Lead supplier performance meetings, both onsite and offsite, to review service levels, address issues, and improve inbound delivery performance.
• Maintain accurate records of supplier relationships, commitments, actions, and performance metrics.
• Participate in supplier audits, improvement workshops, and operational reviews in collaboration with the Supplier Quality Assurance (SQA) team.

Operational Management

• Work closely with Operations and Supply Chain teams to develop and implement effective supplier delivery schedules.
• Ensure compliant consignment presentation to support efficient inbound receipt and put-away activities.
• Drive improvements in inbound processing, reducing receipt and storage delays while supporting reduction of total cost of ownership.
• Manage inbound delivery issues and implement timely resolutions to minimise operational disruption.
• Authorise inventory count-down and stock adjustment activities relating to inbound receipt quantity discrepancies following supplier investigations.
• Monitor and report on inbound consignment conformance and operational performance through the use of agreed metrics and KPIs.

Stakeholder Management

• Act as the key liaison between Supply Chain, Operations, and Supplier to ensure effective communication and issue resolution.
• Working closely with SRM Management Lead and Supply Chain Co
  - Ordinator’s to increase overall supplier performance and provide strategic input and attendance at supplier performance review meetings.
• Build positive working relationships with internal and external stakeholders to support service excellence and delivery performance.
• Facilitate collaborative problem-solving discussions to resolve day-to-day operational and supplier-related challenges.
• Investigate inbound receipt discrepancies and performance issues, identifying root causes and implementing corrective actions.
• Drive continuous improvement initiatives focused on supplier conformance, delivery presentation, and internal operational processes.
• Use performance data and metrics to identify trends, opportunities, and areas for improvement.
• Lead and contribute to operational reviews, supplier workshops, and process improvement activities to enhance efficiency, compliance, and service performance.
• Promote best practice across supplier and operational processes to improve overall supply chain effectiveness and customer outcomes.

• Proven experience in supplier management, inbound logistics, warehousing, or supply chain operations.
• Strong understanding of supplier packaging, labelling, consignment presentation, and inbound compliance requirements within a warehouse or distribution environment.
• Knowledge of supplier compliance processes, including ASN management, delivery documentation, goods receipt, and inventory control.
• Experience monitoring supplier performance and driving compliance against packaging, labelling, and inbound delivery standards using KPIs and performance metrics.
• Ability to identify, analyse, and resolve supplier packaging, paperwork, and delivery-related issues, ensuring minimal operational impact.
• Strong problem-solving and root cause analysis skills, with experience implementing corrective and preventative actions to improve supplier performance.
• Proven ability to challenge suppliers constructively and hold them accountable for compliance with agreed operational standards and service levels.
• Excellent communication, stakeholder management, and influencing skills, with the ability to build effective relationships across suppliers, customers, and operational teams.
• Highly organised with strong attention to detail, particularly when reviewing delivery documentation, compliance requirements, inventory records, and performance data.
• Proficient in Microsoft Excel and other Microsoft Office applications
• Full driving licence and willingness to travel regularly to supplier, customer, and operational locations.

KEY SUCCESS MEASURES

Success in the role will be demonstrated through:

• High supplier compliance levels achieved across packaging, labelling, ASN accuracy, and delivery documentation, resulting in smooth inbound processing and minimal operational disruption.
• Improved inbound conformance performance, with reductions in non-compliant consignments, receipt discrepancies, and supplier‑related delivery issues.
• Timely resolution of supplier queries and stock discrepancies, ensuring inventory accuracy and appropriate recovery of supplier credits where required.
• Strong supplier relationships and…