Claims Handler

Are you a keen problem-solver who thrives on helping people through life's unexpected moments? We're recruiting compassionate, detail-focused Claims Handlers to support customers when they need it most.

What You'll Be Doing

• Acting as the first point of contact for claims and general enquiries
• Investigating and resolving cases promptly and accurately
• Communicating with empathy and confidence via phone and email
• Managing a wide variety of claims with professionalism and efficiency
• Ensuring every customer feels supported and reassured throughout the process

What You'll Bring

• Excellent communication and customer service skills
• Confidence handling high volumes of calls and emails
• Strong attention to detail and the ability to stay calm under pressure

Training & Development

You'll begin with 8 weeks of full-time, classroom-based training to set you up for success. This is designed to give you the tools, knowledge, and confidence to deliver exceptional customer care from day one.

Working Hours:

• Training: Mon-Fri, 9am-5:30pm (8 weeks, no leave)
• After Training: Rota between 8am-6:15pm, Mon-Sat
• Saturday: 1 in every 6 weeks (day off in lieu)
• Start Date: March 2026

Ready to Make a Difference? Click 'Apply' now to start your journey as a Claims Handler!