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Service Advisor

Job in Christchurch, Dorset County, PE14, England, UK
Listing for: Silcom Recruitment
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 GBP Yearly GBP 28000.00 YEAR
Job Description & How to Apply Below
The Role:

Silcom Recruitment are currently on the hunt for an experienced Service Advisor to join a family owned and run, independent garage based in Christchurch.

Responsibilities & Requirements of a Service Advisor:
  • Welcome customers warmly and professionally upon arrival, attentively addressing their vehicle service needs.
  • Efficiently schedule service appointments, balancing customer availability with workshop capacity.
  • Communicate service options, maintenance procedures, and repair estimates effectively, coordinating with technicians for timely completion.
  • Provide updates on vehicle service progress, including any unforeseen delays or additional repairs.
  • Maintain detailed records of service transactions, including histories, repair orders, and customer communications.
  • Identify opportunities to upsell relevant products.
Package:
  • Basic Starting Salary of up to £28,000 [Depending on experience]!!!
  • Bonus scheme of up to £5000 per annum + Your birthday off!!
  • Hours:

    Monday to Friday [8:00am - 6:00pm] + half an hour lunch.
  • (1-in-4) Saturdays [8:00am - 13:00pm]!
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