Commercial Account Executive

Job Summary

We are looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. In this role you will be responsible for building rapport with new and existing clients and working closely with the Branch Manager to achieve objectives.

• Build rapport with new and existing clients, ranging from sole traders to MDs and CEOs of large organisations.
• Work closely with the Branch Manager to achieve objectives.
• Review client documentation to ensure comprehensive and accurate information to support the quoting process.
• Assist Commercial Account Executives in achieving high levels of renewal retention.
• Support FCA requirements and exceed customer expectations.
• Process data promptly and accurately on relevant systems to support client service, internal process execution and informed analysis.

• Strong attention to detail.
• Ability to build and maintain strong relationships with internal stakeholders, clients and external contacts.
• Willingness to learn and adapt to daily changes.
• Experience in processing data accurately on relevant systems.
• Understanding of FCA compliance requirements.

• 22 days holiday (plus bank holidays), increasing with length of service.
• Life Assurance up to 4× salary.
• Income protection for up to 5 years in the event of illness or injury.
• 5% employer contribution to a contributory pension scheme.
• Access to a Healthcare Cashplan and a range of health-related benefits.
• Lifestyle and financial benefits: gym membership discounts, travel insurance, cycle‑to‑work, car leasing and technology purchase.
• Discounted personal health policies: critical illness, private medical and dental plans.
• Commission‑free insurance products (home, motor, travel, specialist vehicles).
• Hundreds of high‑street retailer discounts.

• Provision of suitable software, IT and office set‑up.
• Flexible hours and hybrid working arrangements where possible.