Warehouse Team Leader - Stewarts

Warehouse Team Leader - Stewarts Christchurch

We’re looking for a highly organised, Warehouse Team Leader to support the smooth and efficient running of our Christchurch Garden Centre behind the scenes.

Working at the heart of our operations, you’ll lead the warehouse team, making sure deliveries are handled efficiently, stock is well managed, and everything is in the right place at the right time.

• Oversee the day-to-day running of the warehouse/goods-in operation
• Lead, motivate, and organise your team to deliver high standards
• Ensure all deliveries are accurately checked and processed in line with company procedures
• Maintain excellent stock control, storage, and rotation practices
• Proactively identify and resolve any operational issues
• Support stocktakes and maintain accurate inventory records
• Work collaboratively with all departments to ensure smooth stock flow
• Uphold high standards of housekeeping, safety, and organisation
• Keep warehouse and yard areas clean, organised, and compliant
• Maintain equipment, fixtures, and warehouse area to a high standard
• Communicate stock issues, delivery delays, or operational risks promptly
• Support seasonal changeovers and high‑volume trading periods
• Monitor and report Health & Safety and security matters
• Oversee the customer delivery process

• Conduct regular walkthroughs of your department and storage areas
• Ensure deliveries are handled efficiently and professionally
• Ensure timely and accurate supply of stock to shop floor
• Oversee returns to suppliers and stock movement
• Ensure all equipment checks are completed and recorded
• Support recruitment and development of your team
• Assist with rotas, holiday requests, and payroll where required
• Engage with customers when needed, reflecting our service standards
• Work closely with retail management team to meet trading demands
• Step into Duty Manager responsibilities and act as a key holder when required

Someone who has..

• Previous warehouse or logistics experience, with team leader responsibility
• Excellent organisation and communication skills
• Confidence with IT systems and stock processes
• A strong background in stock control or goods-in (essential)
• A good understanding of Health & Safety
• A Forklift licence (a bonus, but not essential)