Valet Parking Attendant

Posted 1 week ago.

The Parking Assistant provides safety, assistance, and information to patients, guests, and staff entering or exiting the facility, including valet parking services and traffic control.

Requisition Number: R156299

Employment Status:
Full time

Shift: Day (United States of America)

• Manage the flow of traffic at each major point of entry with the Carilion Clinic campus to ensure smooth and efficient patient flow.
• Direct patient transport vans, delivery vehicles, hotel shuttles, funeral homes, and cab companies to designated parking areas.
• Greet, direct, and offer assistance to patients and guests as they enter and exit parking areas.
• Cross‑train in all parking areas.
• Notify nurses when a patient arrives.
• Operate shuttle service for patients, guests, and staff to and from various Carilion facilities.
• Drive, inspect, and manage maintenance for all vehicles.
• Provide after‑hours transportation for special groups or tours.
• Parks and retrieves vehicles for patients, guests with special needs, and special guests (executives, celebrities, etc.). Drive vehicles to overflow lot as needed.
• Issue valet tickets and document vehicle information, patient information, claim numbers, and key storage. Track and report daily ticket count for Guest Services.
• Patrol campus and contact Police for urgent situations regarding safety, locked cars, flat tires, dead batteries, lost vehicles, fire drills, code red alerts, and de‑escalate situations occurring in parking areas with hostile guests.
• Direct and position vehicles accordingly to avoid disruption of traffic flow at entrance.

Education:

High School Graduate or GED required.

Experience:

Two years of related experience in customer service or parking.

Licensure, Certification, and/or Registration:
Valid Virginia Operators License and adherence to the Qualified Drivers Guidelines and Eligibility Standards.

Other

Minimum Qualifications:

Must have strong communications skills, be hospitable, calm, have tact, diplomacy, and be professional in all situations.

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job‑related tasks other than those stated in this description.

Referral Bonus Program Eligibility: N/A

For more information, contact the HR Service Center at 1‑800‑599‑2537.