Bartenders

Responsibilities

• Be an effective salesperson, understanding food & beverage menus, specials, and promotions and making recommendations.
• Ensure guests have a great experience by providing exceptional service. Provide a hospitality halo: smile, step aside, speak first, and remain polite.
• Work as a team with all O’Charley’s team members.
• Communicate clearly and enthusiastically with guests and team members, keeping a composed attitude.
• Immediately greet guests and ensure prompt & efficient food & beverage delivery; serve in a timely manner according to guest pace.
• Maintain knowledge of service sequences and guidelines; use this knowledge to serve guests effectively.
• Maintain knowledge of bar accounting procedures.
• Know drink‑making techniques and recipes to prepare quality drinks for servers and guests.
• Maintain general appearance of the bar through cleaning and stocking; take pride in personal appearance and area.
• Ensure “Perfect Drink” presentations before items are delivered to guests.

• Guest relations, liquor knowledge, menu knowledge.
• Service sequences, alcohol awareness, point of sale operation.
• Quality service and standards, recipes and garnishes, money handling.
• Floor plan, specials, side‑work duties.

• Able to serve alcohol according to state law.
• Able to speak, read, write, and understand the primary language of the work location.
• Able to perform simple mathematical calculations in regard to money handling.
• Able to stand and exert well‑paced mobility for periods up to five (5) hours.
• Must have a good sense of balance; able to bend, kneel, and lift bus pans, trays, etc., frequently weighing up to 25 pounds.

Entry level

Full‑time

Management and Manufacturing;
Restaurants