Medical Support Assistant

About the Position:

This position is located Naval Branch Health Clinic Eastlake, Chula Vista, CA.

• Enter information and data from automated systems to include an electronic health record, an ambulatory data system, a clinical information system, a patient appointment system, and a human resource system.
• Complete request forms for individual patient orders, blood work, and other requests.
• Schedule patient appointments with other clinics or specialties.
• Manage the automated secure messaging system at the clinic/practice level.
• Refer urgent messages and patient results for immediate actions.
• Resolve complaints of a local administrative nature and refers other complaints to the appropriate authorities.

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
• This position is subject to screening and update of required immunizations unless exempted for medical or administrative reasons. Hepatitis B immunization is required for all positions with direct patient contact.
• This position has a mandatory seasonal influenza vaccination requirement and is subject to annual vaccination.
• A pre-placement medical examination is required.
• This position has been designated "Mission Essential". In the event of severe weather conditions or other such emergency type situations the incumbent is required to report to work or remain at work as scheduled to support mission operations.